Returns

100% Satisfaction Guaranteed

We know you have a lot of choices when it comes to purchase your pet supplies, and we want you to be a customer for life.  Thus, we are committed to your complete satisfaction.

If you are not 100% happy with your purchase for any reason, simply return it to us within 30 days for a full refund of the purchase price.

Return Authorization

IMPORTANT! Before sending your product back to us, please complete a Return Authorization request by logging into the website, finding your order, and submitted the return request. Refunds cannot be issued unless this process is complete. 

Return Address

Please disregard any return information in the package and send your return to:


Elegant Software Solutions, LLC
ATTN: Animal Guardian
12850 Hwy 9
Suite 600 PMB 207
Alpharetta, GA 30004

Shipping Fees

Unfortunately we can't pay the shipping fees for returning items.  You are responsible for all shipping feels (to and from) when returning items to us.